DIKAMED | Hospital Furniture, Medical Equipment, Medical Training Manikin, Mobile Medical System, Hospital Information System
  • Call us:(+62-21) 78833375
  • dikamed Prima
Home > FAQ

FAQ

On this page, you will find almost all the questions you may have regarding DIKAMED.
• Minimum order / Samples?
• Payment terms?
• Bank Details?
• Shipping Charges / information?
• How can I get a Quote?
• How can I get your Price List / Catalogue?
• ISO-9000?
• How to DIKAMED ?
• How to see DIKAMED products ?
Q. What is the minimum order that we can place?
A. We expect your minimum order to be of at least US$ 1000. However, we understand if customers need to purchase smaller or Sample orders in the beginning in order to test the market of our products.
Top
Q. What are your payment terms?
A. All payment should be made in US dollars, unless otherwise specified in the quotation sent to you. We give the following options for payment:

  • Full Advance Payment:
    This method is most convenient for orders as it minimizes the bank charges involved in other methods of payment. You may send payment by sending via Telegraphic Transfer (TT) or Wire Transfer to our Bankers.
  • Part Payment in Advance:
    For larger orders, we expect that you send 50 % value in advance. Balance payment is payable before delivery. This method involves Bank Charges which are payable by the customer.
  • Letter of Credit: We accept payment by LC (at sight) from reputable bankers with minimal order US$ 10,000.
Top
Q. What are your Bank Particulars?
A. Our Bankers are:CIMB NiagaFatmawati Jakarta Indonesia branch

Account number: 917 01 00657 004

Swift code : BNIAIDJA

Beneficiery: PT. Daya Inti Kurnia Abadi

Note: Please inform us before and after sending any payment to our Bank Account.
Top
Q. Please give some information on Shipping mode and charges?
A. Normal mode of shipment is – “Sea Freight” and “Air Freight”. However we also use Air Post Parcel, Sea Post Parcel, Courier, etc. upon special requests from customers.It is your option to ask for prices inclusive of shipping costs or we can send the goods on “Freight To Pay basis”.The shipping charges vary according to the size of shipment, destination and Mode of dispatch. FOB rates are quoted if you inform us the exact quantity, destination and mode of dispatch preferred by you.
Top
Q. How can I get a Quote?
A. Please “click here” to fill the Request of Quotation Form.
Top
Q. How can I get your Price List / Catalogue?
A. Please “click here” to fill the Request for Price List Form.
Top
Q. Do you have ISO 9001?
A. Yes, we obtain an ISO 9001:2008 certifications for manufacture of our factory.
Top
Q. How can I contact DIKAMED?
A. You can Contact DIKAMED by E-mail, Fax, and Phone, Post or Yahoo messenger of our team online that you can reach at the website.For any reasons, use any of the following methods:E-Mail  : info@dikamed.com
Fax      : (62-21)- 788 33348
Phone : (62-21)- 788 33375
Top
Q. How can I see DIKAMED products?
A. DIKAMED offers you a wide range of Hospital Furniture, Medical Equipments, Medical Training Manikin, Hospital Information System, and Mobile Medical System. You can see though our product catalogue, download it directly from the website and print the products as leaflets. Upon your request we can send you printed materials.